Contact us

customer service

If you would like any assistance, just give us a call.

Our customer service staff will be happy to help you make or change a booking, and provide you with assistance before or after your cruise. We're here to help you in any way we can.

Telephone Number

Australia: 1300 028 502
New Zealand: 0508 4278 473

Opening Hours

Mon-Fri 9am-5:30pm

Sat 9am – 1pm (SYD time)

MSC Cruises (Australia) Pty Ltd

MSC Cruises Suite 532, 5 Lime Street
King Street Wharf Sydney NSW 2000
GPO Box 4541 Sydney NSW 2001

MSC Cruises Cares

For requesting medical assistance on MSC Cruises-booked flights: If your flight is operated by one of our partner airlines, please request medical assistance via that airline.