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Frequently asked questions
Find the information you’re looking for in our Frequently Asked Questions section. You can either search by topic or look for a specific...
Internet access
What is satellite internet access and how does it work? How much does each satellite internet access package cost? Read our Frequently Asked Questions...
On board payment
What credit cards are accepted? What are the payment methods on board? Can cash withdrawals be made on the ship? Read our Frequently Asked Questions...
Cabins
What is the difference between an Internal and an External Cabin? What equipment is available in a stateroom? Read our Frequently Asked Questions...
Health & medical
What medical service is available on board? Which areas of the ship are accessible to passengers with disabilities or reduced mobility? Read our FAQ...
On board shopping
Is there duty free on board? What shops are there on board? What are the shop opening hours? What credit cards are accepted? Read our Frequently Asked Questions...
On board entertainment
Is it necessary to make reservations for the theatre? Which kind of activities can I find on board? Read our Frequently Asked Questions...
Safety on board
Read our Safety and Security Frequently Asked Questions section here and find the information you’re looking for on MSC Cruises website. Crime Response, CVSSA, Security...
